Email Support：support@onwote.com (More screen-shots of live view or settings will help us address the issue. We will reply you within 1 business day!

Live Chat：www.onwote.com   (6:00PM-12:00AM, PST/ PDT Time, Sunday to Thursday)

Phone Support：To offer 0.5-2 hours tech support for each customer, we will schedule time with you to call back. Please email us with your order #, phone number, time zone and problem details!